How does it work and how do we get the work to you?
You send us the work that you need completing in the most convenient way for your business. Either by email, post, phone, fax, etc. The work is completed to meet your set criteria and timescale and returned to you via your preferred method. We do prefer to send the work to you for approval prior to final delivery. We recommend that any hard copy is sent by a traceable method of delivery.
Is work saved for future jobs?
Yes we keep all work filed and saved in a secure place for any repeated copies, if this is required.
Can we meet to discuss the work I need?
The majority of work undertaken by Typewright is completed without needing to meet with the client face-to-face. However, we appreciate that on occasions such as conference and event planning that there is a significant benefit in having face-to-face discussions to obtain an understanding of your requirements to develop a mutually beneficial working partnership.
We need to complete the work urgently, can you meet the deadline?
We will never take on work which cannot be completed within the required timescales.
Would you be willing to undertake duties that required you to work in the evening or at weekends to meet our deadline?
Yes we would be happy to do that but the rate charged would be reflective of the work being completed in additional to normal hours.
Do you offer a collection and/or delivery service?
We are located in Hertford, Hertfordshire. Free collection and delivery is offered within a 5-mile radius of the office location. Beyond this range charges will be relative to the distance and time involved. Alternatively, we can arrange for postage or a courier service to deliver to your business location.
Do we need to provide you with any equipment?
No our office is fully equipped with modern technology - all we need is your request.
Do we need to supply you with stationery?
That depends on your requirements. If you require us to print documents on your own printed letterhead or invoice stationary, then you will need to supply this. In all other circumstances you will not need to supply stationery as the office is fully stocked to meet the demands of our clients. |